Dine Development Corporation

  • Quality Assurance Specialist

    Job Locations US-VA-Herndon
    Posted Date 1 month ago(10/19/2018 9:22 AM)
    ID
    2018-2483
  • Responsibilities

    Scope:
    • Responsible for the design and implementation of policies and procedures to ensure that quality standards are met throughout the contract
    • Conducts testing and documentation of processes and procedures
    • Responsible for all activities involving quality assurance and compliance with applicable regulatory requirements
    • Conducts audits and reviews/analyzes data and documentation

     

     

    Qualifications

    MUST BE A U.S. CITIZEN WITH A SECRET CLEARANCE

     

    • At least 1-year experience with Remedy or similar ITSM products
    • Demonstrated ability to design and compose policies and procedures for Quality Assurance
    • Demonstrated ability to implement QA policies and practices
    • Ability to verbally convey QA concepts in clear, concise and understandable terms
    • Ability to quickly grasp the basic concepts, practices and specialized vocabulary of various technical fields in order to effectively execute
    • the QA mission within the contract
    • Experience with MS Office suite (Word, Excel, PowerPoint, Outlook) and web research
    • Ability to work well under tight deadlines and effectively interact with a wide range of personnel, from executive to administrative staff, as well as customers

     

    Preference will be given to candidates with additional IT and Programmatic certifications/experience, such as:
    • At least 3 years of experience with Remedy

    • At least 2 years of experience in a QA role

     

    Certifications Required

    none

    Education Requirements

    • Bachelors and 2 years or equivalent
    • ITIL Certification - will be required within 6 months of starting

    Certifications Preferred

    ITIL Certification

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